A 99.9% Server Uptime
We have set up our web hosting system using reliable hardware components and strongly tweaked software. Our system administrators have installed a customized version of SELinux on our physical machines to ensure maximum protection and dependability. We have set up several anti–DDoS tools together with very powerful firewalls to make sure our network is unassailable and safe.
All our web hosting plans packages offer a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to provide a top–notch hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve set up our very own custom internal network to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And because of this, regardless of which datacenters you opt for: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to minimize all possible risks with our cloud hosting packages and while our company offers outstanding technical support, there are instances when the customer is simply not pleased with what we have to offer. Or he wants to migrate to a more powerful hosting solution, such as a VPS server or even a dedicated server.
That is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely satisfied, we will give you your money back.
24/7 Technical Support
If you operate a web hosting company, your tech support engineers are very important. For this reason, we’ve conscientiously selected a highly knowledgeable team of tech support engineers, each with lots of years of practice behind his back. Thanks to them, we offer 24x7 support with all our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All customer service questions are replied to in under 60 minutes and our average response time is less than 20 minutes!