Service Uptime Guarantee in Web Hosting
All of our web hosting plans come with a 99.9% service uptime warranty. We're able to reach that goal by using a revolutionary cloud hosting platform in which each service (files, emails, databases, and so forth.) has its own set of machines. We don't run everything on a single machine as most companies do, so we have pretty much eliminated the downtime of any service and even in peak times we can balance the load between web servers for the greatest possible performance of your Internet sites. If one machine fails, the other ones in the cluster will take over to guarantee the continuous functioning of the web sites. To avoid infrastructural challenges, our hosting server facilities use highly effective diesel backup generators and several independent Internet providers as to make certain that website visitors will be able to reach your internet sites no matter what. We also have a team of qualified professionals monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
If you buy a semi-dedicated server plan from us, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a cutting-edge cloud web hosting platform with a load-balancing system that virtually eliminates any kind of downtime. The files, e-mails, stats and databases are all addressed by their own sets of web servers, so even when there's a problem with one machine, your web sites will not be affected whatsoever. This allows us to offer a way more stable hosting service compared with providers that run everything on one machine where a problem with a single service can take the entire server down. To protect yourself from infrastructure troubles, our data centers use several Internet providers and powerful diesel generators, so regardless of what happens, the machines will keep working with no interruptions and your websites will remain working. Any software troubles will be handled without delay by our skilled group of admins that monitor all web servers 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel-powered backup generators. We also employ new hardware for the physical hosting servers where the VPS accounts are set up to avoid any chance of hardware failure and each part has been tested carefully. The safety of your data is ensured by employing enterprise-level hard disks working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your websites will be operating practically without any disruptions. Our experienced professionals will resolve instantly any software issue which may appear, so even if there is an issue with a different VPS server account on the physical server, your VPS will not be affected. The server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide an incredibly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, what offline software or script-driven applications you set up on it or how frequently you restart it, we can make certain that it is accessible a minimum of 99.9% of the time. Your server will be positioned in our state-of-the-art facility in downtown Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no power outages or any other infrastructural problems shall affect the proper functioning of your internet sites at any time. Our skilled group of system administrators will ensure that if your server freezes for some reason, it will be restarted promptly. In order to avoid any possibility of breakdowns, we'll give you a server with new and extensively tested hardware components to be certain that all of your Internet sites will be up and running no matter what.