Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help section built into your Web Site Control Panel features a selection of help articles and frequently asked questions. Aimed at solving any common issue that you might possibly come across, they are compiled by our support team of capable technicians.

  • Top quality support service
  • Educational Video Clips

  • If you’d rather watch how a task is completed or how an issue is solved, instead of just reading about it, then check out our selection of instructional video tutorials. They address various different topics and will help you swiftly find your way around our Web Site Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer support service with a 1–hour response time guarantee. Our team of knowledgeable customer service technicians will be at your disposal to reply to all the enquiries that you might have. During non–peak periods, a response will be offered in even less than twenty minutes.